Telephone availability

For all patients: Patients can phone Vista Alpina Augenzentrum until April 2020 from Monday to Thursday during regular clinic hours until 7:30 pm at tel. +41(0)27 946 70 00 (Visp) and tel. +41(0)27 455 34 04 (Siders).

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Emergencies (requiring an appointment within one or two days)

• Vista Alpina patients: always seen during clinic hours (Monday morning until Saturday afternoon).

• New patients: Vista Alpina Augenzentrum reserves daily emergency slots for referring primary care physicians. If possible, we always strive to take on emergencies. In the event demand exceeds the available emergency slots, we will refer to the respective Valais emergency ophthalmologist on duty.

For postoperative patients

Postoperative patients receive an information sheet after surgery including a mobile phone number of the surgeon, who they can reach on the day of the surgery.

Nights and weekends

At night (7:00 pm to 7:00 am) as well as on Saturdays and Sundays, you can reach the medical emergency service for the Valais canton at tel. +41(0)900 144 033. The physician manning the answering service will provide medical advise over the phone and arrange a consultation with a local physician, if necessary even a specialist. Valais has an ophthalmologist available 24/7, 365 days a year for urgent emergencies.

Disclaimer:

Augenzentrum Vista Alpina AG and the services provided by Augenzentrum Vista Alpina are not legally or otherwise affiliated with Vista Klinik AG, Laser Vista AG, Vista Klinik Net AG or Vista Diagnostics AG.